ANSWERS
What Enterprise Buyers Ask About Software Compliance
These are the compliance questions MacX hears most often from enterprise buyers in banking, broadcasting and corporate IT.
Top questions answered
- What counts as proof of entitlement?
- How long must we keep licence records?
- Who is liable in a failed audit — IT, finance, or the board?
- Can a reseller defend us in a publisher audit?
- How do we handle compliance for acquired entities?
Practical answers
Proof of entitlement is the publisher-issued certificate or partner-of-record record, not just an invoice. Records should be kept for the contract term plus 7 years. Liability sits with the legal entity that signed the EULA, regardless of which department deployed the software.
Frequently asked questions
- Can MacX represent us to a publisher in an audit?
- Yes — MacX coordinates entitlement evidence and negotiates true-ups on the customer's behalf.
- What happens with acquired entities?
- Their entitlements must be transferred or re-licensed; running on the seller's licences post-close is a common audit trigger.
Talk to MacX about this
MacX advises enterprise buyers in Bangladesh on licensing, procurement and renewals across every major publisher.
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